About Us
ETB, also known as ezToolbox, is a local designer and manufacture of quality and affordable heavy duty ute aluminium toolboxes, canopies, trays and accessories. All our products are designed and tested to meet harsh Australian conditions.
We are young but innovative. Our products are overwhelmingly welcomed by lots of Aussies in the last 5 years. In the very beginning, we just want to beat the price of similar alloy toolboxes and canopies sold widely across the country by the tool shop giants. But we realized that it does not take the weight and it is not a long-lasting design. To add strength along with extra functions, we introduced extrusions based structures into our toolbox and canopy range to make them more durable, yet affordable, which is well embraced by Aussies. #loveeztoolbox
Furthermore, we are evolving to a solution provider of Australian ute owners. No matter you need the toolbox or canopy for work or travel, we can custom tailor to your needs. We can build the divider, shelf, drawer, slides, kitchen based on your requirement. Just shoot us a message to info@eztoolbox.com.au or give us a call on nation wide free call 1300 710 666 to talk to us. We are here and always ready to help you out!
FAQ
1. Can I get my purchases freight to me?Yes, we use Australia Post, Fastway, TNT Road Express and Northline Depot for freight. You can get a quote from our website when you place your order at checkout or contact our office on 1300 710 666 or info@eztoolbox.com.au for quotes and enquiries.
2. Can I view the products in person or pick up my order from stores?Yes, definitely. We have 3 branches in Australia, one in Victoria, one in Queensland and one in New South Wales where you can view our products and choose your pick up store. Our Victoria branch address is: U6/2 Norwest Ave Laverton North, VIC 3026; and the Queensland address is: 141 Ingram Road, Acacia Ridge, QLD 4110, the New South Wales address is: 35 Lugard St, Penrith, NSW 2750
3. Can I do a custom build Tray, Canopy and Toolbox?Yes, We have a range of heavy-duty aluminium toolboxes, canopies and trays developed for all major vehicle brands. We also have manufacturing factories located in VIC which is for custom build aluminium toolboxes, trays and canopies. Please see our custom build page on our website and fill a form to get a quotation. Our sales representatives will contact you via email or phone calls as soon as we can. Please email your inquiry to info@eztoolbox.com.au or call 1300 710 666
4. How strong is the roof of your canopy? Can I fit a rooftop tent?With a full internal bracing frame, our canopies can hold 300KG to 350KG on top and the roof will take the weight of any tent on the market.
5. Where will the spare tyre be located with your tray?The spare tyre will remain in the original location (under chassis) for all vehicles except the Toyota Landcruiser, where it is mounted to the back of the headboard inside the tray. If you need to go bigger tyres, we will have spare wheel carrier for you. It is mounted on the back of the canopy with an extra holder.
6. Can I have a aluminium dog box in my canopy?Yes, we have 2 options for that. The first one is the dog box and canopy combo, you can check it out on our website. The other option is the custom build for canopy with dogbox, there are some photos in the gallery showing what we have built for dog box in a canopy.
7. Is my canopy dust and waterproof?Yes, definitely
8. Can I have windows fitted on my canopy?Yes, we can have some standard pre-made canopies fitted windows with clear Acrylic board and protector. We also provide custom build service for fitting windows on any canopy you want.
9. Where will the fuel filler be located with your tray?We have fuel filler brackets for original positioning for all vehicles and fuel filler relocation kits for the Toyota Landcruiser 79 Series.
10. Can I have a reverse camera and sensors fitted to my canopy and tray?We can relocate the reverse cameras and sensors fitted to all utes as part of our tray fitment options.
11. Can I get my toolboxes or canopies powder coated?Yes, we also provide a powder coating service, basically we can do all powders in Australia market.
12. I want to purchase multiple toolboxes – can they be keyed alike?Yes, we can.
13. Do you make steel trays?Unfortunately. We only offer an aluminium tray that is a steel equivalent in strength and durability with half the weight.
Delivery
Our quick responsive team equipped with state-of-the-art stock management system is always ready to process orders, pick & pack, book couriers for fast dispatch. In most 99% cases, the item will leave our Melbourne warehouse within 24 hours after order placed.
We work closely with TNT express, Fastway Couriers and Austrlian Post to securely deliver the item to assigned locations. Your brand new item will be delivered by one of the above three couriers depending on the size and weight of the boxes you purchased.
We deliver to every state across Australia and New Zealand. You can either get the freight quote on the website or give us a call on 03 93696166 for a postage quote. We also offer local pick-up service at our warehouse in Factory 6, 2 Norwest Ave, Laverton North, Victoria 3026. In the warehouse, there are a variety of toolboxes and canopies which you can get a real touch of before purchase.
Warranty
Returns Policy
Change of Mind
If you have a change of mind about your purchase or have ordered the wrong part, ezToolbox will provide you with an exchange, store credit or refund provided that:
- You can provide a proof of purchase
- It is within 30 days of your item(s) being sent
- The item(s) is unused with original, sealed packaging and tags attached
- The item(s) is not subject to the exclusions below
Where there has been a change of mind or the part is no longer suitable for whatever reason, the customer is responsible for the return shipping costs. There is another 20% restocking fee charged.
Listing Incorrect or Item is Not as Described
If the part does not fit your application due to an incorrect or incomplete listing on our website, ezToolbox will provide you with an exchange, store credit or refund and cover 100% of the return shipping cost provided that:
- The item(s) is returned within 30 days of arrival
- The item(s) has not been fitted to your vehicle
- Your vehicle VIN where the item did not fit
- Picture of the boxed item before sending the return
Warranty
Unless otherwise stated on the item, all products sold by ezToolbox are sold under the manufacturer’s warranty and conditions from the date of purchase.
Warranty claims must meet one the following criteria and be sent to ezToolbox with a receipt to be eligible for a refund:
- The product is faulty or not of acceptable quality; or
- The product is not fit for its intended purpose; or
- The product does not match the sample or the Sparesbox descriptions; or
- The product was damaged during delivery
Exclusions
Please choose carefully when selecting the following items. Due to the exclusive/made to order nature of these items we cannot provide a return or refund if you change your mind.
- Custom made and/or special orders
- DBA: If the item is out of stock or made to order
- TEIN: If the item is special order
WHERE do items need to be returned to?
1. The return address is
VIC: U6 / 2 Norwest Avenue, Laverton North, 3026, VIC
QLD: DOOR 5 48 Weaver St, Coopers Plains, 4108, QLD
NSW: 35 Lugard St, Penrith, 2750, NSW
2. Return by courier or in person is accepted.
3. Our trading hours are Monday-Friday
VIC: 9:00AM – 5:30PM
QLD: 8:00AM – 4:30PM
NSW: 9:00AM – 5:30PM